Sales Doorbell: The Next Generation Sales Tool

Big Mango Solutions' Sales Doorbell is a service which searches for the right kind of visitors for the company's website, and offers them a fast and convenient way to contact the company. It combines AI and real human work into an effective inbound sales solution for SMEs. Sales lead generation is natural and efficient. The Doorbell also helps in serving existing customers. We have received positive feedback from both sales people and their customers.

Sales Doorbell is especially suitable for small businesses for which every potential customer is valuable, but for which it does not make sense to have customer service representatives chatting with customers 24/7 and on holidays.

At present no machine can replace the service provided by a real person. Sales Doorbell commits a visitor who is considering a purchase decision to the company's sales process by creating the feeling that the first step forward has already been taken. It informs the visitor of what to expect, and promises to remind the company's staff about the issue so that it will not get forgotten. This way there is a lower probability that the customer will go buy the product from a competitor, and a lower probability that the customer will bombard the company several times via many different channels regarding the same issue.

Benefits: Natural and effective lead generation for inbound sales.

  • A sales opportunity is often lost because the customer with money in hand is kept waiting for too long due to being busy. The Doorbell helps with this.
  • The Doorbell creates both immediate income from new customers and helps serve existing customers. (Customer Acquisition Cost & Customer Lifetime Value).
  • Better customer experience than traditional contact forms. The difference in user experience is small, but significant in terms of sales.
  • The service includes an online advertising campaign and marketing automation. Each press of the doorbell improves the targeting of the company's ads.
  • Also includes real human monitoring, analytics, and reporting. The results and suggestions for improvement are discussed in the monthly follow-up meetings.
  • Focus on your own expertise. Let us find you new customers and serve existing customers. Around the clock, every day of the year.

How does it work?

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Pekka sees an ad on Facebook or Google's network (Facebook, Instagram, mobile apps, YouTube, newspaper websites, Google Maps, Gmail, etc.). The ad seems interesting, so Pekka clicks on it. He ends up on the company's website and notices that he is interested in the company's services.

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Pekka wants more information about the services, but he's in a hurry, so he clicks the doorbell's 'Call me back' button. The virtual assistant interactively collects his contact information, sends it to the company's internal Teams chat, and says, 'I've already sent the information to them via instant message. They will call you as soon as possible, and if necessary, I will remind them so they don't forget.' Pekka leaves. The virtual asssitant sends a code message to Google Analytics, essentially saying, 'This visitor was interested in our services, show the ad to more people like him.

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The next day, the virtual worker sends a new message in the company's internal Teams chat asking, 'Has someone already contacted Pekka?' The salesperson realizes that he hasn't called Pekka yet. He picks up the phone, talks with Pekka, and closes a deal. Then he marks in the system, 'Pekka's case is handled, I sold him a package worth 399€.' The virtual worker adds the 399€ to the monthly total sales report.

What is it based on?

The Sales Doorbell is based on the experiences and feedback that Big Mango Solutions has gathered when serving industrial customers. The service includes the creation and management of an advertising campaign, a combination of artificial intelligence and human labor to gather and manage the incoming contacts, as well as monthly follow-up meetings for discussing results and development suggestions.

In addition the effectiveness of marketing is actively monitored and analyzed, and strategic changes are suggested when necessary. The experts at Big Mango Solutions help your company grow and continuously improve sales and the experience of customers.

Try the Sales Doorbell

Naturally, we use this ourselves for customer acquisition as well. You can try the Doorbell using the chat window located in the bottom right corner of the page (currently in Finnish only on this site).